SHIPPING & RETURNS
SHIPPING POLICIES & COSTS
Situated in the heart of Venice, Coastal Creations exemplifies the beauty of our community and the creativity inspired by our magnificent gulf beaches. We are deeply committed to environmental sustainability and take pride in our efforts to reduce our carbon footprint through recycling and upcycling. Each piece we craft is unique and meticulously created with love and care.
RETURN & EXCHANGE POLICY
At Coastal Creations, we want you to be completely satisfied with your purchase. Most orders are customized and personalized for each client. However, if your order arrives damaged, please email us as soon as possible at diana@coastalcreationsbydiana.org. Include your original order confirmation and a photo of the damage. We will recreate all damaged products. Refunds are addressed on a case-by-case basis. If you have any questions, please don't hesitate to reach out. We believe in building trust and ensuring that you can buy with confidence. Reach out to us if you have any questions or need assistance with your return or exchange.